« previous next »
Pages: [1]   Go Down

Author Topic: License Sync Failed  (Read 2809 times)

Offline netasp

  • New Member
  • *
  • Posts: 1
  • Country: ca
  • Karma: +0/-0
    • View Profile
License Sync Failed
« on: January 30, 2020, 10:02:59 AM »
Guys,
I was able to sync and download new licenses but now it started to throw the following error:

Unexpected Result() - performAMCRetrieve - An error occurred during the Retrieve Licenses operation. ERROR: The server successfully started a sync operation with register.mitel-amc.com but the connection was broken before the operation completed. Contact your authorized partner for more assistance if this error persists

I tried to open inbound and outbound SSH port 22 on the firewall with sync.mitel-amc.com and register.mitel-amc.com but without any luck. Any other things I should be looking at?
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: License Sync Failed
« Reply #1 on: January 31, 2020, 12:03:30 PM »
I think that every time I've seen this happen I had to clear the hardware ID in the AMC and then re-sync it.

Ralph
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10