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Mitel MiVoice Business/MCD/3300
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Ignite Login Error
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Topic: Ignite Login Error (Read 1480 times)
jeffh@aquacal.com
Contributer
Posts: 18
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Ignite Login Error
«
on:
February 01, 2020, 09:05:17 AM »
I have an Ignite agent that gets this error when attempting to login to the Ignite client:
"The real-time service was unable to connect in the time expected"
The other agents are logging in fine.
Any ideas?
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pmhaynes
Global Moderator
Sr. Member
Posts: 238
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Re: Ignite Login Error
«
Reply #1 on:
February 01, 2020, 10:19:59 AM »
in my experience you get the error message for a number of different reason, including incorrect credencials
Are you sure they are correct and she has correct permission to use ignite?
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