release 8.0
got a site that cannot dial the HG 6800. It can dial members of the HG and its always been able to dial it previously. 6800 shows up in the TD and RDN form. I tried created a static route using ARS digits dialed and it tells me digits already exist but 6800 is not in this form. Call rerouting is a shared form and on this particular pbx 6800 is not in there. Not sure what else I can do?
Thanks,