Author Topic: MiCC - Workflow - Transfer to <<LastCollectedDigit>>  (Read 1193 times)

Offline Tech Electronics

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MiCC - Workflow - Transfer to <<LastCollectedDigit>>
« on: May 15, 2019, 11:25:51 AM »
MiCC Guys,

Alright, I have an entry in a menu to do a Blind Transfer to the variable <<LastCollectedDigits>>, but whenever I dial a valid extension is just hangs up on me.

If I do a Blind Transfer to an Extension it seems to work just fine.

What am I missing here?

Thanks,

TE


Offline Magpye

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Re: MiCC - Workflow - Transfer to <<LastCollectedDigit>>
« Reply #1 on: May 15, 2019, 12:21:51 PM »
How are you collecting the digits, via a collect digits action?

If not and you are just using a menu with a wildcard then you need LastMenuCollectDigits.

Offline Tech Electronics

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Re: MiCC - Workflow - Transfer to <<LastCollectedDigit>> [Solved]
« Reply #2 on: May 15, 2019, 01:12:12 PM »
Magpye,

I was just coming back to update this after getting off the phone with Mitel and that is what we determine.

The Menu needed to be set to <<LastMenuCollectedDigits>> instead of <<LastCollectedDigits>>.

Thanks,

TE


 

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