MiCC - How to Transfer to a Hunt Group

[Tech Electronics]

Guys,

I have setup a Basic Resilient Hunt Group, with no members, that Call Reroutes to different ACD Paths when the Primary Controller Fails.

I see that the Hunt Group has been imported into the MiCC when I look under Hunt Groups.

When I try to use a Transfer Action to transfer calls to that Hunt Group it doesn't show up as an option to transfer to. How do you perform a transfer to a Hunt Group within a Work Flow?

Thanks,

TE

[Magpye]

Hi Tech Electronics,

You can manaully type any dialable number in the destination field under the properties of a transfer action within a workflow.