I have created a custom wallboard in the Contact Center Client however the information on the marquee does not appear to be displaying correctly. I have two agents currently logged into the queue, and both of them are making an outbound call and it's showing that there are two agents available. This also occurs regardless of the type of call they are on (ACD, Non-ACD, Outbound, etc). This is also causing issues where the Calls Waiting always shows zero since there it appears that someone is available in the queue to take calls, however this is not correct.
Please let me know if there are any additional questions to help clarify the issue.