« previous next »
Pages: [1]   Go Down

Author Topic: Voice mail routing  (Read 2267 times)

Offline tim.miller@tnlottery.com

  • Contributer
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
Voice mail routing
« on: November 22, 2010, 02:46:19 PM »
Can anyone one tell me how to go about hanging up an outside call that only listens to a menu node or announcement only voice mail message.  Currently if the user hears the message the system automatically routes them to the auto attendent or system mailbox.  I would like for the call to simply disconnect.  System type Mitel 3300 ICP v 5.
Logged

Offline limamikeseven

  • Contributer
  • *
  • Posts: 27
  • Karma: +0/-0
    • View Profile
Re: Voice mail routing
« Reply #1 on: November 23, 2010, 03:28:56 PM »
The better wasy of handling this would be to configure a RAD message, the voicemail will always keep the port open until you hang up.
Logged

Offline tim.miller@tnlottery.com

  • Contributer
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
Re: Voice mail routing
« Reply #2 on: November 23, 2010, 10:50:17 PM »
Will try that thanks.
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Voice mail routing
« Reply #3 on: November 24, 2010, 12:23:20 PM »
Just be sure to check your security.   Ringing directly to a RAD can turn it into an auto attendant that will allow the caller to dial anywhere the COR of the trunk allows. 
Including international calling.

Ralph
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10