HI,
We recently moved from the on-premises exchange server to the cloud office 365, after this upgrade, the voicemail to Email stopped working so I've been searching for a solution online and I came across the SMTP relay connector solution and what I did was
1. I pointed the PBX to the new office 365 using the MX value on office 365, I assigned that value under System Option .. Email server Server
2. in Office 365 admin portal I created SMTP relay connector with options Mail Flow
From: Your Organization's Email server
To: Office 365
What do you want to do after the connector is saved?: Turn it On
By verifying that the IP address of the sending server matches one of these IP addresses that belong to your organization: (my public IP address).
But it's still not working. any help is greatly appreciated it.
Mitel 3300 Mivoice Business with embedded voicemail.