Voicemail to Email on office 365

[nMitel]

HI,

 We recently moved from the on-premises exchange server to the cloud office 365, after this upgrade, the voicemail to Email stopped working so I've been searching for a solution online and I came across the SMTP relay connector solution and what I did was

1. I pointed the PBX to the new office 365 using the MX value on office 365, I assigned that value under System Option .. Email server Server 
2. in Office 365 admin portal I created SMTP relay connector with options Mail Flow

From:  Your Organization's Email server
To:      Office 365
What do you want to do after the connector is saved?: Turn it On
By verifying that the IP address of the sending server matches one of these IP addresses that belong to your organization: (my public IP address).

But it's still not working. any help is greatly appreciated it.

Mitel 3300 Mivoice Business with embedded voicemail.





                                                                               

[rhys.ci.hughes]

If I am right you need to use the UM settings in the users mailbox - username and password

Make sure VM to E-mail is disabled

You then also need to populate the VM Network Server option under the voicemail Tab

Finally in Voicemail - system settings you will see another option to put in the SMTP details, etc

No need to do anything else as the email server option is only used on VM TO Email which you won’t be using.

Might need to let office 365 know of your external IP




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