Author Topic: 5550 ip console  (Read 2522 times)

Offline ianbt001

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5550 ip console
« on: October 04, 2010, 04:14:47 PM »
Hi is there a way the operator on a 5550 console can get the status of an extension without actually ringing it. To show if its on divert etc..


Offline bobcheese

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Re: 5550 ip console
« Reply #1 on: October 04, 2010, 05:45:01 PM »
You can program up a DSS/BLF on the 5550. This will show if the sets are idle/busy not sure about on divert though.

Offline ianbt001

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Re: 5550 ip console
« Reply #2 on: October 04, 2010, 06:14:33 PM »
Thanks but that will only show one extension like the blf, i need to be able to check status of extension without calling it..

Offline bobcheese

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Re: 5550 ip console
« Reply #3 on: October 05, 2010, 07:51:36 AM »
no, you can have a list of exts. You can also type the name in and see the status before transfering

Offline ianbt001

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Re: 5550 ip console
« Reply #4 on: October 11, 2010, 01:23:01 PM »

Sorted, if you use latest 5550 software and BLF then you will get icon changing when you have divert on or off, you do need to set

BLF-CFA indication based on set enabled in system options,to make it work..


 

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