« previous next »
Pages: [1]   Go Down

Author Topic: Presence Icons Missing in MiCollab Client  (Read 1469 times)

Offline AzJoe

  • Contributer
  • *
  • Posts: 8
  • Country: us
  • Karma: +0/-0
    • View Profile
Presence Icons Missing in MiCollab Client
« on: February 08, 2019, 04:32:56 PM »
For some odd reason, the last 2 new users I added to my Mitel 3300 system won't show the icons for chat/call in the directory.  Anything I am missing that I should look at?
Logged

Offline acejavelin

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 4100
  • Country: us
  • Karma: +133/-0
  • High-tech, heavy metal redneck!
    • View Profile
    • Like what I do and wanna help out? Send me a donation!
Re: Presence Icons Missing in MiCollab Client
« Reply #1 on: February 08, 2019, 05:28:54 PM »
Did you assign them the correct Feature Profile for MiCollab Client? They would need one with the Presence feature...
Logged

Offline VinceWhirlwind

  • Hero Member
  • *****
  • Posts: 899
  • Country: au
  • Karma: +31/-0
    • View Profile
Re: Presence Icons Missing in MiCollab Client
« Reply #2 on: February 12, 2019, 07:40:43 PM »
Check the user in MiCollab has the correct UCC option assigned.
Logged

Offline AzJoe

  • Contributer
  • *
  • Posts: 8
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: Presence Icons Missing in MiCollab Client
« Reply #3 on: February 13, 2019, 12:20:09 PM »
That fixed it!  Many thanks!!
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10