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Author Topic: Micollab Call Flow  (Read 1304 times)

Offline solic

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Micollab Call Flow
« on: February 11, 2019, 06:26:46 AM »
I create a call flow in micollab
the problem is that  in the menu i added a record but it is stop and retry in the middle of the file is there a way to configure after how much time i want to retry the file?
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Offline ZuluAlpha

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Re: Micollab Call Flow
« Reply #1 on: February 12, 2019, 03:41:54 PM »
Does the prompt have a timeout timer? If so try increasing it. It's probably reaching the timeout before finishing.
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Offline solic

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Re: Micollab Call Flow
« Reply #2 on: February 13, 2019, 02:33:45 AM »
This is the problem where is this timeout that control the WAV file ?
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Offline ZuluAlpha

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Re: Micollab Call Flow
« Reply #3 on: February 13, 2019, 09:03:30 AM »
It wouldn't be in the file itself. In the menu settings.

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Offline solic

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Re: Micollab Call Flow
« Reply #4 on: February 13, 2019, 09:08:16 AM »
Thank you for that
I already try this but that not the one how control this issue it's for the DTMF time
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Offline johnp

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Re: Micollab Call Flow
« Reply #5 on: February 13, 2019, 07:21:16 PM »
No one really knows how this is set up and what your exact problem is. I have never had issues where it does a retry in the middle of a prompt
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