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Presence Icons Missing in MiCollab Client
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Topic: Presence Icons Missing in MiCollab Client (Read 1456 times)
AzJoe
Contributer
Posts: 8
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Presence Icons Missing in MiCollab Client
«
on:
February 08, 2019, 04:32:56 PM »
For some odd reason, the last 2 new users I added to my Mitel 3300 system won't show the icons for chat/call in the directory. Anything I am missing that I should look at?
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acejavelin
Global Moderator
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High-tech, heavy metal redneck!
Re: Presence Icons Missing in MiCollab Client
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Reply #1 on:
February 08, 2019, 05:28:54 PM »
Did you assign them the correct Feature Profile for MiCollab Client? They would need one with the Presence feature...
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VinceWhirlwind
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Re: Presence Icons Missing in MiCollab Client
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Reply #2 on:
February 12, 2019, 07:40:43 PM »
Check the user in MiCollab has the correct UCC option assigned.
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AzJoe
Contributer
Posts: 8
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Re: Presence Icons Missing in MiCollab Client
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Reply #3 on:
February 13, 2019, 12:20:09 PM »
That fixed it! Many thanks!!
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