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Author Topic: Presence Icons Missing in MiCollab Client  (Read 1467 times)

Offline AzJoe

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Presence Icons Missing in MiCollab Client
« on: February 08, 2019, 04:32:56 PM »
For some odd reason, the last 2 new users I added to my Mitel 3300 system won't show the icons for chat/call in the directory.  Anything I am missing that I should look at?
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Offline acejavelin

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Re: Presence Icons Missing in MiCollab Client
« Reply #1 on: February 08, 2019, 05:28:54 PM »
Did you assign them the correct Feature Profile for MiCollab Client? They would need one with the Presence feature...
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Offline VinceWhirlwind

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Re: Presence Icons Missing in MiCollab Client
« Reply #2 on: February 12, 2019, 07:40:43 PM »
Check the user in MiCollab has the correct UCC option assigned.
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Offline AzJoe

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Re: Presence Icons Missing in MiCollab Client
« Reply #3 on: February 13, 2019, 12:20:09 PM »
That fixed it!  Many thanks!!
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