Dear Mitel forum members and visitors,
We are facing a voicemail issue. When you call any extension from anywhere if there is no answer the call is going back to the operator instead of going first to the voice mail.
See below the message I took from logs.
Software 4577 Error 2018/Apr/19 10:02:31 VMPMSServer ReceiveMessages Delivery problem to Voicemail App Main ipvm_pmsserver.cpp
Can you please help to sort out this issue?
We are using a MXe III 3300ICP Soft ver 7.2
Warm regards,