Hello everyone,
I have a user who is reporting call quality issues. They state that persons on the other end of the line are getting a muffled voice. They have also reported this when leaving messages. I've replaced the phone thinking that was the problem. It has come back. I'm also waiting to hear back from the customer on whether it's the same person that is reporting the problem. This is a mitel 3300 system, using 5320e ip phones. All new wiring from the phone to the PRI.