Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Analog Handset Caller ID

« on: November 14, 2024, 11:05:52 PM »

Programming
Configure BT CLIP or ETSI for peripheral cabinets (UK only)
In the System Options form, enable either BT CLIP or ETSI (for Euro ONS CLASS).

Program FSK Generators (only required when the peripheral cabinet is used)
In the PSC DSP Selection form, program one or more DSPs to provide FSK generators.

Designate an ONS CLASS Set
In the Class of Service Options form, set the ONS CLASS/CLIP Set option to "Yes".

Enable Calling Name Display
Before you enable the Calling Name Display option, you must program ONS CLASS/CLIP Features and then designate an ONS CLASS/CLIP set.

In the Class of Service Options form, set the Calling Name Display - Internal - ONS option to "Yes".

Enable Calling Number Display
Before you enable the Calling Number Display option, you must program ONS CLASS/CLIP Features and then designate an ONS CLASS/CLIP set.

In the Class of Service Options form, set the Calling Number Display - Internal - ONS option to "Yes".

Enable Message Waiting
Before you enable the Message Waiting option, you must program ONS CLASS/CLIP features and then designate an ONS CLASS/CLIP set.

In the Class of Service Options form, set the ONS CLASS/CLIP: Message Waiting Activate/Deactivate option to "Yes".

Enable Visual Call Waiting
Before you enable visual call waiting, you must enable the Calling Name Display and/or Calling Number Display option(s).

In the Class of Service Options form, set the ONS CLASS/CLIP Visual Call Waiting option to "Yes".

For more info surge in the help file on display ONS

@Wiseguy, I just want to let you know this helped me in 2024 working on analogue display phones on the MiVB SMB Controller.

BR/Bojo

2

Mitel Software Applications / Re: MBG Teleworker License consumption/use

« on: November 11, 2024, 11:09:30 PM »

Thanks a lot, dilkie! I appreciate the detailed explanation on the license consumption and how it works on both MiNET and SIP.

Thanks for the tugtail command as well. Where can we find documentation on this to help with troubleshooting?

I did another test but even with two WAN connected SIP over a call, the license stayed at 1. I kept the call active for more than 10 minutes but there was no change to the TW license in use both in dashboard and in the console.

2024-11-12 11:49:04.660+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:49:07.462+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:49:37.493+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:50:05.723+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:50:07.523+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:50:37.555+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:51:06.784+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:51:07.585+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:51:37.617+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:52:07.652+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:52:08.853+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:52:37.681+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:53:07.714+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:53:09.917+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:53:37.746+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:54:07.778+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:54:10.983+0800 Stats@ Local   :       0/0            0/6            0/2            1/3
2024-11-12 11:54:37.811+0800 Stats@ Local   :       0/0            0/6            0/2            1/3

We'll downgrade our MiVB to version 11 for comparison and to gather more information before escalating to TCT if needed.

BR/Bojo

3

Mitel Software Applications / MBG Teleworker License consumption/use

« on: November 11, 2024, 01:14:59 AM »

MiVoice Border Gateway 12.0.2.132 (with MiVB)
I am playing with 1 MiNET set and a couple of SIP sets in my lab at home and connect over internet to the WAN (public IP) interface of the MBG at our office.

Observed Behavior (via MBG Dashboard):
a MiNET set: Consumes 1 TW license when connected via WAN.
a SIP set: Does not consume TW licenses when connected via WAN, even though they are registered and functional. - As I understand, this should also consume a TW license as long as I connect from external.
License Persistence: After removing all devices/sets under Teleworker tab, the license count remains at 1 until the MBG service is restarted.

Questions:
Is there a console command or tool to monitor real-time license usage or device connections in the MBG?
We've read that excess TW users/sets can be created, but connections are limited by the actual license count. Is this correct?
Known Issues: Has anyone else experienced similar discrepancies between device connections and license consumption? How did you resolve it?

BR/Bojo

4

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Room Dial Out on Mitel 470

« on: October 21, 2024, 05:14:51 AM »

Is everything in order under Room Settings: Permission Set when room is occupied, alternative and when vacant?

5

Mitel MiVoice Business/MCD/3300 / Re: Calling from a multiline key, the caller ID displays the prime number.

« on: October 17, 2024, 09:46:01 PM »

OK, I'm doing this from memory so please forgive my lack of detail.
There is a COS option that allows you to show the caller ID of the line being used.
I don't remember the exact wording but it should be pretty easy to spot.

Ralph

Hello Ralph,
Thank you. I've followed these from the ESM Help but it still calls as the prime DN using the multi-call key when I call another extension.

========================
Class of Service Options form

Enable ANI/DNIS/ISDN Calling/Called Number or ANI/ISDN Calling Number Only to display calling line identification for all calls on prime directory numbers and incoming calls on non-prime directory numbers

Enable Display Caller ID on Multicall/Keylines to display calling line identification for outgoing calls on non-prime directory numbers.

Set the Display Caller ID on Multicall/Keylines Timer to define the length of time that the Calling Line ID is displayed when a call is waiting on a non-prime line.

Enable the Privacy Released option to allow any other set user in the same key system group to enter a conversation that is in progress on a key line.

Enable the Display DNIS on Key Label option to display DNIS instead of call party ID information (the default) on float key labels.
========================

6

Mitel MiVoice Business/MCD/3300 / Re: MiVB and phone 6930 firmware

« on: October 17, 2024, 09:35:18 PM »

The 69XX phones support two FWs. SIP and MiNET.
The advisory is for those running SIP FW or when the phone is used with the other Mitel platforms such as MX-ONE, MiVO400, (and 3rd party systems)...
What you see on your phones is called MiNET firmware. It is a proprietary firmware stack for connection to MiVoice Business systems.

7

Mitel MiVoice Business/MCD/3300 / Re: Calling from a multiline key, the caller ID displays the prime number.

« on: October 15, 2024, 01:01:31 AM »

Following this topic as I have the same question. 

8

SIP On Mitel / Re: FANVIL i63 or other intercom

« on: September 28, 2024, 09:18:59 AM »

I don't believe there should be any difference to this unit with other SIP Phones. But if it is getting locked out then it could mean the SIP account (password) doesn't match.

Maybe try resetting the door phone to factory default and setting up the SIP  account again?

9

Mitel MiVoice Business/MCD/3300 / Re: Change operator number from 0 to 9

« on: September 28, 2024, 12:40:28 AM »

Thanks, acejavelin! Yup, I'll have a look at the number plan and verify through LOCATE NUMBER.

10

Mitel MiVoice Business/MCD/3300 / Change operator number from 0 to 9

« on: September 26, 2024, 08:02:15 PM »

Hi,
Certified but a newbie here for MiVB. Can someone let me know which references to consult in changing the default 0 to 9? We are installing in a country where they use 9 for operator calls and 0 for making external calls. Even some of the Form labels refer to "0" for operator.

Is it as simple as changing the extension on operator (0) mailbox and creating a speed dial for 9 to reach the attendant extension?
BR

11

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: MiVoice Office 400 // BOOT MODE ENTERED

« on: August 30, 2024, 04:51:57 AM »

Interesting... Boot mode is entered by manually pressing the enter key during red LED phase after turning it on. If you want to exit boot mode, then simply restart.

12

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Incoming calls wrong format 10 digits

« on: July 26, 2024, 04:17:30 AM »

I'm not sure if this helps you to at least route correctly. Play around and set the DDI Lookup from Right to left, then try cutting the DDI number. Iirc, if the remaining digits are less than the digits of the number in the DDI plan, it will still match. But if the remaining digits are greater than the number of digits in DDI plan,
it will NOT match.

13

Introduction and Announcements / Re: Hello from Cyprus

« on: June 12, 2024, 10:12:18 PM »

Welcome!

14

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Mitel 470

« on: June 03, 2024, 10:35:35 PM »

Usually, reboots would work unless the CF is gone... For System search, you must be in the same physical network for it to show up. You also need to select the correct network interface on your PC.

15

Introduction and Announcements / Re: Hello World

« on: May 27, 2024, 06:58:43 AM »

Welcome, rikko!