Guys,
Both of your solutions seem great, but how would you handle external calls that get transferred via an Auto Attendant? I just realized that both of the solutions required directing the DID to the secondary line, which is a great idea, but if the Directory or a button press sends them to the Prime Line then neither of these solutions would work; am I correct on that assumption?
Ralph,
You are definitely correct in that it is frustrating to finally work on the 3300 and realize that things I find to be simple programming in the MiVO-250 is not easy or doable in the 3300. You get so many options that it seems as though it is superior in every way to the 250, but then things like this just keep popping up and our current 3300 guys have never done anything like it before; arrrrgh!! I know at some point I will figure out the logic and limitations of the 3300, but for now I have to lean heavily on others to help solve problems like these.
Thanks,
TE