After reboot, phones show "press hold to send pin"... gurus help!

[VinceWhirlwind]

It only affects about 1% or less of the entire client base (roughly <30 phones total of over 3900+ users).
 
The cluster had been fine for about 3 years, and in the last two months something has this handful of phones not coming up (without a physical reboot/unplug per phone AFTER the reboot).

Interesting.
 
Can you check your controller's "System Capacity" form?
"Configurable IP Users and Devices" = ?

[ralph]

It only affects about 1% or less of the entire client base (roughly <30 phones total of over 3900+ users).
 
The cluster had been fine for about 3 years, and in the last two months something has this handful of phones not coming up (without a physical reboot/unplug per phone AFTER the reboot).

Interesting.
 
Can you check your controller's "System Capacity" form?
"Configurable IP Users and Devices" = ?

I should have caught that one.  I have seen that happen.  When a whole bunch of phones go resilient it can send the resilient system overs its allow capacity. 

Ralph