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Author Topic: inbound call route to voicemail hunt group  (Read 2368 times)

Offline hsearson

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inbound call route to voicemail hunt group
« on: August 13, 2010, 05:22:47 PM »
I have a DID that is suppose to ring to the AA. I have a single line appearance on a virtual pkm for 0817 with no mailbox.  I have this number call routing to the voicemail hunt group so the system greeting will answer. but it's taking 4-5 rings for the system greeting to answer.  How can I get this inbound call to ring immediately to the system greeting?
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Offline hsearson

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Re: inbound call route to voicemail hunt group
« Reply #1 on: August 13, 2010, 05:40:04 PM »
I think the CO has that DNIS digit forwarded.  And that is causing the delay.
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Offline ralph

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Re: inbound call route to voicemail hunt group
« Reply #2 on: August 13, 2010, 10:14:03 PM »
You can make this a bit simpler.
Delete the virtual key.
Program your DID 0817 as a system speed dial to go to the voice mail hunt group.

Done.

As long as your DID doesn't need a mail box, this is how to do it.

Ralph
« Last Edit: April 23, 2014, 05:05:37 PM by ralph »
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