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inbound call route to voicemail hunt group
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Topic: inbound call route to voicemail hunt group (Read 2370 times)
hsearson
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Posts: 78
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inbound call route to voicemail hunt group
«
on:
August 13, 2010, 05:22:47 PM »
I have a DID that is suppose to ring to the AA. I have a single line appearance on a virtual pkm for 0817 with no mailbox. I have this number call routing to the voicemail hunt group so the system greeting will answer. but it's taking 4-5 rings for the system greeting to answer. How can I get this inbound call to ring immediately to the system greeting?
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hsearson
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Posts: 78
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Re: inbound call route to voicemail hunt group
«
Reply #1 on:
August 13, 2010, 05:40:04 PM »
I think the CO has that DNIS digit forwarded. And that is causing the delay.
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ralph
Mitel Forums Admin
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Re: inbound call route to voicemail hunt group
«
Reply #2 on:
August 13, 2010, 10:14:03 PM »
You can make this a bit simpler.
Delete the virtual key.
Program your DID 0817 as a system speed dial to go to the voice mail hunt group.
Done.
As long as your DID doesn't need a mail box, this is how to do it.
Ralph
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Last Edit: April 23, 2014, 05:05:37 PM by ralph
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