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Author Topic: Micollab 7 Call Transfer button missing from call window  (Read 2276 times)

Offline badger147

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Micollab 7 Call Transfer button missing from call window
« on: November 25, 2016, 04:30:43 AM »
Hi

Can anyone advise what setting needs enabling for the call transfer button to be visible in Micollab call window?  Some of our users have it and some don't.  I have tried adding a second key but it hasn't made any difference.

Many thanks

Martin
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Offline johnp

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Re: Micollab 7 Call Transfer button missing from call window
« Reply #1 on: November 25, 2016, 02:05:45 PM »
I think the only time this isn't present is if it is a sip softphone programmed as a UC endpoint
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Offline badger147

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Re: Micollab 7 Call Transfer button missing from call window
« Reply #2 on: November 28, 2016, 09:40:53 AM »
Thanks, they are identified as UC Endpoint within the system manager, but so are the ones that have the button.  Is there a setting somewhere else I need to be checking?
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