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Micollab 7 Call Transfer button missing from call window
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Topic: Micollab 7 Call Transfer button missing from call window (Read 2254 times)
badger147
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Micollab 7 Call Transfer button missing from call window
«
on:
November 25, 2016, 04:30:43 AM »
Hi
Can anyone advise what setting needs enabling for the call transfer button to be visible in Micollab call window? Some of our users have it and some don't. I have tried adding a second key but it hasn't made any difference.
Many thanks
Martin
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johnp
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Re: Micollab 7 Call Transfer button missing from call window
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Reply #1 on:
November 25, 2016, 02:05:45 PM »
I think the only time this isn't present is if it is a sip softphone programmed as a UC endpoint
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badger147
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Re: Micollab 7 Call Transfer button missing from call window
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Reply #2 on:
November 28, 2016, 09:40:53 AM »
Thanks, they are identified as UC Endpoint within the system manager, but so are the ones that have the button. Is there a setting somewhere else I need to be checking?
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