Mitel 3300 direct line

[scarja]

Hello everyone,
I need a couple of my internal numbers to call directly without having to put a leading 0 for outgoing calls. For example our elevator emergency button can't have leading digits configured. I've connected an analogue phone to one of the the analogue ports but picking up doesn't give the dialing tone, it needs a leading 0 first.

Thanks,
James

[acejavelin]

Hello everyone,
I need a couple of my internal numbers to call directly without having to put a leading 0 for outgoing calls. For example our elevator emergency button can't have leading digits configured. I've connected an analogue phone to one of the the analogue ports but picking up doesn't give the dialing tone, it needs a leading 0 first.

Thanks,
James

Not possible to not dial out without the outbound access code... now, if it is just a few numbers (or specific ranges) you could make a special ARS entry(s) for them, but the 3300 has no "Direct to ARS" capability.

[ralph]

Usually an elevator phone will dial out to just one number.
To make that work, set up a system speed dial to the number it needs to ring to.
Next use the associated directory number form to program the original extension to "hot line" to the system speed dial number.


Ralph

[scarja]

Thanks for your suggestions. This would be ok for the elevator case, but the other case is the phone company want to remote control one of their routers through an analogue connection and they would need to be able to dial out directly without leading digits

[scarja]

I found this in the online help:

To provide for call restriction after CO dial tone (Optional):
1.   ARS Digits Dialed form:
Digits Dialed = blank
Number of Digits to Follow = unknown
Termination - route
2.   ARS Leading Digits form:
Second Dial Tone = Alternate


But in the ARS digits dialed form we can't insert blank (valid are 0-9,#,*,N,n,X,x,Y,y)

[ralph]

How about this,
Create a loopback trunk with ARS digits 8880, absorb 3.
Now ring down the phone to 8880.  If it works (??) you should have ARS secondary dialtone.

Ralph

[sunspark]

Hi,

I work in France , and for emergency number like police 17 (We are obliged to remove the 0) so i use a speed call

17 --> 017

[scarja]

Usually an elevator phone will dial out to just one number.
To make that work, set up a system speed dial to the number it needs to ring to.
Next use the associated directory number form to program the original extension to "hot line" to the system speed dial number.


Ralph

So this actually worked, with VOIP phones i pick and you can here the dial tone. Dial a number and it'll work. But doing the same on an analogue phone connected to the ASU picking up gives the dial tone but once you dial a number you get an error\hangup tone. The analog phone line is correctly set up because if I remove the associated directory number and type the leading 0 myself on the analogue phone it works.

[acejavelin]

Thanks for your suggestions. This would be ok for the elevator case, but the other case is the phone company want to remote control one of their routers through an analogue connection and they would need to be able to dial out directly without leading digits

I kind of lost track of this thread, but there are two possible work arounds here provided the elevator phone dials the same number each time.

Have the Elevator company program the dialer to dial a XXXX where that is a speed call entry that dials the normal 92122345678 number, or find out what number the unit dials and make it a specific ARS entry of number. Either one works well.

[scarja]

Elevator is the minor problem and that's solved.

The main problem now is an analogue modem I need to connect that wants to dial out. I can't predial the whole number because it won't start connecting untill it here's the dialing tone, and if I predial the leading 0 the dialing tone is heard but all other numbers dialed on that line become "invisible" (as if they aren't dialed\pressed). And no leading number can be set on the modem because it won't dial until it hears the dialing tone.

[ralph]

Can you set up your modem to dial a 4 digit speed dial?

Ralph

[scarja]

ralph, problem is it won't start dialing untill it hears a dialing tone..

[ralph]

Is this the same line as the elevator phone?
I don't understand why the modem line isn't providing dial tone when it goes off hook unless you have it set up as a ring down.

Ralph

[acejavelin]

The modem should detect the dialtone of an ONS port, I have used them many times in the past and they never had a problem on the Mitel with detecting dialtone.

[johnp]

The modem should detect the dialtone of an ONS port, I have used them many times in the past and they never had a problem on the Mitel with detecting dialtone.

I have used modems for years on Mitel ons ports and never had a dialtone detect issue