Author Topic: iPhone on 3300 release 7mcd  (Read 4083 times)

Offline x-man

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iPhone on 3300 release 7mcd
« on: July 16, 2016, 09:31:38 AM »
Been a long time since I did a softphone on a 3300 so a little help guys. Customer has a MBG (quite old but still works fine. Now wants an iPhone added. Is there a anyway to do it without using UCA (or whatever its called today)?

Or have I got to get UCA and its attendant cost to get the iPhone on to the system?

Thanks for any help.


Offline ralph

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Re: iPhone on 3300 release 7mcd
« Reply #1 on: July 16, 2016, 09:41:13 AM »
I have Benbria loaded on my iPhone.
Works great.
I use it with Teleworker and I can be reached anywhere.

Ralph

Offline x-man

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Re: iPhone on 3300 release 7mcd
« Reply #2 on: July 16, 2016, 10:09:21 AM »
Hi Ralph, any hints and tips please?

Ta

Tony

Offline ralph

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Re: iPhone on 3300 release 7mcd
« Reply #3 on: July 16, 2016, 10:45:06 AM »
Not much to it.
Purchase the Benbria app.
Create a SIP extension on the Mitel. 
If your software is too old for personal ring groups then add your desk phones prime line as a second line on the SIP phone.
If you're going to use teleworker then point the Benbria to the external IP of the TW server and authorize it in the server.

Ralph

Offline x-man

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Re: iPhone on 3300 release 7mcd
« Reply #4 on: July 16, 2016, 10:51:18 AM »
Thanks Ralph. The problem is locating the Brebria app. Did a goole and came up blank unless it is Brenbria Loop?

Offline ralph

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Re: iPhone on 3300 release 7mcd
« Reply #5 on: July 16, 2016, 11:28:40 AM »
Sorry.

I said "Benbria"  it should have been "Bria" by Counterpath.
It's in the App Store.

Ralph

Offline x-man

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Re: iPhone on 3300 release 7mcd
« Reply #6 on: July 16, 2016, 02:24:12 PM »
Ah, Ok did wonder. will look at Bria.

Offline x-man

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Re: iPhone on 3300 release 7mcd
« Reply #7 on: July 18, 2016, 12:35:41 PM »
Hi Ralph, help please. I can register the bria on the local network and it works just dandy. However when I point it to the external address of the MBG it won't even attempt to register. It gives a 500 report. Since I have registered it on the mitel it should ask me for an installer password but I'm not even seeing it getting to the MBG. Any ideas?

I have minet phones working just fine on the MBG.

Offline ralph

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Re: iPhone on 3300 release 7mcd
« Reply #8 on: July 19, 2016, 08:00:21 AM »
Do this in the MBG:
Set you a new SIP device (or use the old one if you created it already)
Set a new up the "Set-Side Username" and add that user name to the Bria.
Set up a new "Set-Side password" and add it to the Bria.

Set up the ICP username and password using the same creds you programmed in your 3300.

Ralph

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Re: iPhone on 3300 release 7mcd
« Reply #9 on: July 19, 2016, 02:58:42 PM »
Does the MBG require SIP licences for this to work?

Offline acejavelin

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Re: iPhone on 3300 release 7mcd
« Reply #10 on: July 19, 2016, 04:53:52 PM »
I would agree on Bria as well, although I have played with Media5-fone successfully as well.

On the 3300 you need some kind of SIP-aware firewall/router, SBC (Mitel Border Gateway), or a VPN connection.

And you do not need SIP Trunking licenses, just an available Teleworker user licenses, and a little config on the MBG since SIP is disabled by default.

Now, on the 5000 it is SUPER easy, a little port forwarding in the router and away you go.
« Last Edit: July 19, 2016, 04:59:34 PM by acejavelin »

Offline x-man

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Re: iPhone on 3300 release 7mcd
« Reply #11 on: July 20, 2016, 05:02:30 AM »
Will the media-5 work through MBG?

Offline acejavelin

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Re: iPhone on 3300 release 7mcd
« Reply #12 on: July 21, 2016, 08:14:37 AM »
Will the media-5 work through MBG?
Don't think I tested that specifically, but I don't know why it wouldn't work.

TBH, since both apps cost money I'd recommend Bria since it is more universally accepted though.

Sent from my MotoG3 using Tapatalk

Offline ralph

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Re: iPhone on 3300 release 7mcd
« Reply #13 on: July 21, 2016, 08:21:17 AM »
Maybe someone here should Ping Media-5 to see if we can get a handful of demo licenses.
Then we can say what if it works for us and what we like/don't like.

I wonder how that could be arranged.   ;)

Ralph

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Re: iPhone on 3300 release 7mcd
« Reply #14 on: July 21, 2016, 08:37:09 AM »
Buggered if I can get bria to work through the MBG. As far as I can see I have the MBG programmed correctly and the sip device is enabled but it won't register with a 408 error. Internally it registers in seconds. I am trying Ralphs suggestions now but am working with customers IT department who are jittery about leaving sip open all the time if not needed.(their firewall blocks any SIP traffic. We don't want millions of sipvicous attempts if we can help it to the MBG.


 

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