Author Topic: Access Denied when dialing 911  (Read 1551 times)

Offline jherlitz

  • Full Member
  • ***
  • Posts: 106
  • Karma: +0/-0
    • View Profile
Access Denied when dialing 911
« on: May 04, 2015, 03:44:33 PM »
I have some phones that are able to dial 911, as well as 8911 successfully.  However I have some other phones that when you dial it, "access denied" displays on the screen.  Now I looked and reviewed the phone accounts and they all look identical and good, so I am really confused on why?

Any Suggestions?

Thank you,


Online ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Access Denied when dialing 911
« Reply #1 on: May 04, 2015, 04:38:22 PM »
run ccs trace from the command line to see if it's hitting your carrier.  If it is then report it to them.

Ralph

Offline ghost

  • Full Member
  • ***
  • Posts: 185
  • Country: au
  • Karma: +11/-0
    • View Profile
Re: Access Denied when dialing 911
« Reply #2 on: May 04, 2015, 06:42:55 PM »
I would suggest double checking the cor (class of restriction)

I tend to get "restricted" if its a phone system and "blocked" if its my carrier (though this may vary depending on your carrier)



 

Sitemap 1 2 3 4 5 6 7 8 9 10