fax machines and 911

[toolbox123]

Hi All,

Just wondering about some possible suggestions for the following problem:

Lately, almost every other day it seems, our staff when they use a fax machine have been dialling 911.  9 for the external line, 1 for long distance and another 1 accidentally.  I have already setup a message so that when people dial 911 it says

[Chakara]

  Ralph -  you had a link in a prior post ( http://www.mitelforums.com/forum/index.php?topic=88.0 ) that appears to be dead.  Can you re-post that info as I think it applies here...

-Chak

[ralph]

Here is the link to the 911 Mis-dial article I wrote:
How to Stop 911 Misdials

For the 3300, the easiest fix is to go into the system speed dial assignment form and create a new speed dial of "911*" with an actual number of "0".   Now if any one accidently dial "911-<area code><number>" they will get an error as soon as they dial the fisrt digit of the area code.

Works like PFM.

Ralph

[toolbox]

Once again thanks Gents!  Much appreciated .