Hi all - I've got a few runaway processes using up tons of CPU, and I can't figure out how to kill them. Using the "top" command via the ssh utility in sysadmin&diag, I can see there's 2 processes "avdap" and "perl" using anywhere from 60% to 90% cpu resources. This corresponds to the messages I'm seeing in the avdap_log.txt file, which has hundreds of lines saying over and over:
"EMAILDLV]VPIM: Read empty line in attachment area"
I think the problem is related to the voicemail > email synchronization that we have turned on. It's like the system is continuously trying to convert a waiting voicemail into email attachment, and getting hung up. This problem persists even after a full system restart.
Now, normally when using the top command, you should be able to kill a process by typing "k", identifying the PID, and confirming Yes. If I try that, the prompt just says FAILED, operation not permitted. Any ideas?