Author Topic: External audible message waiting indicator  (Read 3191 times)

Offline v2win

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External audible message waiting indicator
« on: May 05, 2014, 03:14:31 PM »
I recently installed a 3300 at a resort with mostly analog phones including the internal help desk phones. On the old system they had an audible message waiting indicator for the help desk I think the voicemail would call the phone and let it ring once then disconnect. My google fu is failing me I can find visual indicators and have set up the SMTP forward on the NuPoint but the help desk manager is still looking for an audible solution.

Any ideas?


Offline ralph

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Re: External audible message waiting indicator
« Reply #1 on: May 06, 2014, 09:36:25 AM »
Isn't there some options for MWI ringing timers in the COS?
I think I can remember seeing those options but have never played with them.

Ralph

Offline jrg0852

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Re: External audible message waiting indicator
« Reply #2 on: May 07, 2014, 10:42:17 AM »
Are you referring to the "stutter" tone on an analog set that lets you know you have a message? If so, that is a COS option.

Offline x-man

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Re: External audible message waiting indicator
« Reply #3 on: May 07, 2014, 11:10:58 AM »
I thought the 3300 would send a ring to along with lighting the message waiting lamp? Set in the mailbox under notification and also a bit to set in VM options. Set the extension number in VM box for user.

Offline ralph

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Re: External audible message waiting indicator
« Reply #4 on: May 07, 2014, 11:28:02 AM »
I've attached a screenshot from the help files of what I think the settings are in the COS.

You'll have to try it out.   If I remember correctly I used this once a very very long time ago on a 2k.

Ralph

Offline v2win

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Re: External audible message waiting indicator
« Reply #5 on: May 07, 2014, 12:59:56 PM »
Are you referring to the "stutter" tone on an analog set that lets you know you have a message? If so, that is a COS option.

Not stutter dial tone the customer wants the phone to ring when there is a message.

I thought the 3300 would send a ring to along with lighting the message waiting lamp? Set in the mailbox under notification and also a bit to set in VM options. Set the extension number in VM box for user.


I will take a look at that

I've attached a screenshot from the help files of what I think the settings are in the COS.

You'll have to try it out.   If I remember correctly I used this once a very very long time ago on a 2k.

Ralph

I saw those in COS but did not try them. I will take a look at that and see.

I found a viking electronics device that will trip a relay when there is a message waiting lamp lit I might be able to do something with that.


 

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