Author Topic: Forwading extensions to an external phone line  (Read 1614 times)

Offline Rezatv

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Forwading extensions to an external phone line
« on: March 24, 2014, 11:41:45 AM »
Hi,


We have  sx-200 .I am wondering if we can forward phone(extensions) to an external phone . i can forward the extensions(internally)  by the super key or through the console  but i do not know how can i forward them to an external phone .I have access to the console(sx-200 ICP Management)  but i do not know how to configure it .i really appreciate for any help.

Thanks,


Offline acejavelin

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Re: Forwading extensions to an external phone line
« Reply #1 on: March 26, 2014, 05:07:12 PM »
You forward to a System Speed Call that is pointed to an outside number, you cannot forward to an external number directly.

I believe in the technician's handbook is a step-by-step guide on how to do this... there is a system option, COS options, and trunk interconnect settings that need to be changed.


 

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