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maintenance commands - tracing a call
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Topic: maintenance commands - tracing a call (Read 6139 times)
LeoAbse
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maintenance commands - tracing a call
«
on:
October 02, 2013, 01:13:29 PM »
Mitel 3300 MCD 4
For an incoming external call which routes via forwarding through a couple of different routes is there a command like a trace or monitor so I can see where the call is going ? Thanks
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lundah
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Senior Chief Grunt
Re: maintenance commands - tracing a call
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Reply #1 on:
October 02, 2013, 03:00:32 PM »
Assuming the call hits either an ISDN or MSDN/XNET/IP trunk somewhere along the path, you can use CCS Trace.
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jrg0852
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Look out for the next tech. because it may be you!
Re: maintenance commands - tracing a call
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Reply #2 on:
October 03, 2013, 10:59:35 AM »
I have attached a doc that tells you the traces and the meaning of the print outs. Tell me if this helps. Thanks.
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LeoAbse
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Re: maintenance commands - tracing a call
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Reply #3 on:
October 03, 2013, 11:30:26 AM »
It does - Thank you for taking the time - Cheers
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