Author Topic: Mitel 5312 - Strange reversed/mirrored display error  (Read 2993 times)

Offline LSEurofiber

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Mitel 5312 - Strange reversed/mirrored display error
« on: August 20, 2013, 05:04:16 AM »
Hi,
Searched the forum but couldn't find a match. If it has been posted before, sorry for the spam.

A user reported an error on the display of his phone *See file attached*
The phone keeps working and the error disappears as soon as you reset the phone, but it reappears after a while.
(could be days)

The strange thing is that the error is being shown in reverse/mirrored.
Error code 3102-G or G-2013

Did anyone see this before?  :o Thanks in advance for the assist.


Offline NTEDave

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Re: Mitel 5312 - Strange reversed/mirrored display error
« Reply #1 on: August 20, 2013, 09:32:50 AM »
I've seen corrupted display or display with bits missing but never like that, what system is this phone running on?

Offline LSEurofiber

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Re: Mitel 5312 - Strange reversed/mirrored display error
« Reply #2 on: August 21, 2013, 04:55:03 AM »
Thanks for the reply.  :)

I'm not an expert on the Mitel system but from my point of view the system is running on:
Mitel Communications Director
Relase level: 4.0SP1
Platform: MXe

Hope that this is want you mean.

Offline chrismitel

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Re: Mitel 5312 - Strange reversed/mirrored display error
« Reply #3 on: August 21, 2013, 05:25:49 AM »
Hi,

I have never seen that before on the 3300 or 5000.  I would say if it is only happening on that one phone then it is a faulty phone.

Regards

Offline Anscott67

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Re: Mitel 5312 - Strange reversed/mirrored display error
« Reply #4 on: April 18, 2016, 06:29:55 AM »
I know this is an old topic but we have exactly the same issue with one of our handsets.  It is fine if you reboot the phone but it happens every few weeks. Phone takes calls OK and it displays correctly but it keeps coming back.

I am thinking it is a physical handset issue, but just wondering if anyone had managed to find an actual fix for this?


 

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