« previous next »
Pages: [1]   Go Down

Author Topic: Clicking noise on some calls  (Read 3209 times)

Offline dansanity

  • Contributer
  • *
  • Posts: 10
  • Karma: +0/-0
    • View Profile
Clicking noise on some calls
« on: October 05, 2012, 10:13:12 PM »
Some incoming calls have clicking sound every few seconds and it doesn't happen all the time. we are using mitel 3300 release 7 with PRI. there is no packet loss or framing loss in the pri.   
Logged

Online ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5750
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Clicking noise on some calls
« Reply #1 on: October 06, 2012, 07:46:40 AM »
I usually associate the clicking noise with the PRI.   
But, just because your PRI looks good at the interface it doesn't mean there isn't a problem deeper in the carriers network.
Try to see if you can associate the clicks with an exchange or LD calls.

Ralph
Logged

Offline acejavelin

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 4079
  • Country: us
  • Karma: +130/-0
  • High-tech, heavy metal redneck!
    • View Profile
    • Like what I do and wanna help out? Send me a donation!
Re: Clicking noise on some calls
« Reply #2 on: October 06, 2012, 01:11:19 PM »
I have to agree with ralph on this one, this is almost always a PRI or T1 issue, often related to clocking. Verify your clocking source is set correctly and if the problem continues I would contact your PRI vendor.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10