what mitel probably meant was they dudnt want you IPing into the RTC.. I was told by mitel Never to use the CDE forms in the RTC shell.. and on one of ,my lab systems purposely made programming changes in the RTC shell (old sx-2000 forms) and sure enough corrupted the database.... at the time I was trying to come up with a faster modem dialup procedure rather than the MAP and using the bandwidth heavy ESM.... (so,me of our customers dont like giving us IP access)
-Christopher