CXi, voice mail ports and DSP resources

[ucx]

We've got a 3300 CXi at a customers site, and they have only 4 VM ports programmed. In the 3300 I&M Course manual, it states:
"The case CX and CXi controllers allow up to 4 ports and, with increased DSP resources, up to 16 may be supported" (emphasis mine)
This site has the DSP card in port 3 - is this the increased DSp resources the manual references, or is there something else they will need?

[bluewhite4]

You need to take a look at page 294, table 59 of the Technicians handbook. It all depends on if you have a Dual, Quad, or DSP II and then if you have a T1/E1 and/or compression licenses.

Also, the system won't increase the number of voicemail ports automatically, its a change/reboot that has to manually be done.

Hope that helps.

[ucx]

Awesome, thanks bluewhite