Call History

[MitelUK2010]

Any idea of how to have 1 pilot number that rings 2 DN's and generates call history on both - devices are in 2 different locations. Bearing in mind that call history will only be generated on the prime line.

Thanks

[limamikeseven]

I'm afraid the only way we going to get this right is by checking TMS stats, I have tried a couple of things to no avail. sorry

[bluewhite4]

Actually what about using a ring group, that rings each person's prime DN? I haven't tested this, it was just thinking about it, and in my head it should generate the desired call history on each of the phones.

[limamikeseven]

That will work, plus you can name the ring group so people can distinguish between calls.

[MitelUK2010]

Ring group will only generate call history on thefirst member of the group. Ive tried a PRG with the same result.

When you say TMS - could you ellaborate?

Thanks for the advice

[MitelUK2010]

Any one any other thoughts?

Much appreciated - i am not to confident this can be achieved, i reckon its a DCR

[limamikeseven]

The TMS(telephone Management system or otehrwise referred to as a call logger. the Mitel outputs SMDR and the TMS reports on numbers dialed from or calls received on a specific DN.

[MitelUK2010]

Ahhhhhh, every day is a school day. I understand how it functions but was unsure of the abbreviation.