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Author Topic: Micollab call dropping  (Read 1660 times)

Offline cardosojjorge

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Micollab call dropping
« on: October 19, 2022, 02:16:25 PM »
Hi i have a SIP trunk as entry to my mivocie 5000 latetest integrated with micc contact center 9.4 and micollab 9.6 all clients updated.

At random all call drops. Anyone elas?
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Offline lundah

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Re: Micollab call dropping
« Reply #1 on: October 20, 2022, 05:09:36 PM »
That's a very vague description. The root of the issue could be a lot of things. What else is happening at the same time? Any interesting log messages on any infrastructure related to the services that have matching timestamps to the call drops?
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Offline cardosojjorge

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Re: Micollab call dropping
« Reply #2 on: December 07, 2022, 01:14:31 PM »
one softphone linephone was causing the issue
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