Author Topic: Micollab call dropping  (Read 1653 times)

Offline cardosojjorge

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Micollab call dropping
« on: October 19, 2022, 02:16:25 PM »
Hi i have a SIP trunk as entry to my mivocie 5000 latetest integrated with micc contact center 9.4 and micollab 9.6 all clients updated.

At random all call drops. Anyone elas?


Offline lundah

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Re: Micollab call dropping
« Reply #1 on: October 20, 2022, 05:09:36 PM »
That's a very vague description. The root of the issue could be a lot of things. What else is happening at the same time? Any interesting log messages on any infrastructure related to the services that have matching timestamps to the call drops?

Offline cardosojjorge

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Re: Micollab call dropping
« Reply #2 on: December 07, 2022, 01:14:31 PM »
one softphone linephone was causing the issue


 

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