« previous next »
Pages: [1]   Go Down

Author Topic: Micollab call dropping  (Read 1636 times)

Offline cardosojjorge

  • New Member
  • *
  • Posts: 3
  • Karma: +0/-0
    • View Profile
Micollab call dropping
« on: October 19, 2022, 02:16:25 PM »
Hi i have a SIP trunk as entry to my mivocie 5000 latetest integrated with micc contact center 9.4 and micollab 9.6 all clients updated.

At random all call drops. Anyone elas?
Logged

Offline lundah

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1215
  • Country: us
  • Karma: +66/-0
  • Senior Chief Grunt
    • View Profile
Re: Micollab call dropping
« Reply #1 on: October 20, 2022, 05:09:36 PM »
That's a very vague description. The root of the issue could be a lot of things. What else is happening at the same time? Any interesting log messages on any infrastructure related to the services that have matching timestamps to the call drops?
Logged

Offline cardosojjorge

  • New Member
  • *
  • Posts: 3
  • Karma: +0/-0
    • View Profile
Re: Micollab call dropping
« Reply #2 on: December 07, 2022, 01:14:31 PM »
one softphone linephone was causing the issue
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10