Mitel Forums - The Unofficial Source
Welcome,
Guest
. Please
login
or
register
.
Did you miss your
activation email
?
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to Mitel Forums. The Mitel resource - by techies, for techies...
Home
Help
Search
Calendar
Login
Register
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel MiVoice Business/MCD/3300
»
Attendant Console Group
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Attendant Console Group (Read 1472 times)
damyx
Contributer
Posts: 6
Karma: +0/-0
Attendant Console Group
«
on:
August 15, 2022, 03:49:31 PM »
This is a hotel where all calls ring to the Attendant console. They would like to have all calls ring the Attendant console plus some office phones at the same time. I have figured out that I can use the reroute form and send the calls to a ring group which works but there is a delay and the console stops ringing after rerouted.
I have not been able to figure a way to get the console and office phones to ring simultaneously. Maybe some one has a work around or idea to make this happen.
Any help is appreciated.
Logged
johnp
Global Moderator
Hero Member
Posts: 2202
Country:
Karma: +66/-0
Re: Attendant Console Group
«
Reply #1 on:
August 15, 2022, 05:28:17 PM »
I assume this is a 3300 type system. You cannot ring both, that is why I do not install consoles if possible.
Logged
acejavelin
Global Moderator
Hero Member
Posts: 4100
Country:
Karma: +133/-0
High-tech, heavy metal redneck!
Re: Attendant Console Group
«
Reply #2 on:
August 15, 2022, 10:22:03 PM »
Doesn't work... Best solution I have found is put a Call Pickup key of the consoles DN on the IP sets, then you can pickup a call ringing on LDN appearance... It is not great, but it works in many hotels.
Logged
damyx
Contributer
Posts: 6
Karma: +0/-0
Re: Attendant Console Group
«
Reply #3 on:
August 23, 2022, 09:45:45 AM »
Thank you for your help
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel MiVoice Business/MCD/3300
»
Attendant Console Group
Sitemap
1
2
3
4
5
6
7
8
9
10