Author Topic: Attendant Console Group  (Read 1444 times)

Offline damyx

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Attendant Console Group
« on: August 15, 2022, 03:49:31 PM »
This is a hotel where all calls ring to the Attendant console.  They would like to have all calls ring the Attendant console plus some office phones at the same time.  I have figured out that I can use the reroute form and send the calls to a ring group which works but there is a delay and the console stops ringing after rerouted.

I have not been able to figure a way to get the console and office phones to ring simultaneously.  Maybe some one has a work around or idea to make this happen.

Any help is appreciated.


Offline johnp

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Re: Attendant Console Group
« Reply #1 on: August 15, 2022, 05:28:17 PM »
I assume this is a 3300 type system. You cannot ring both, that  is why I do not install consoles if possible.

Offline acejavelin

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Re: Attendant Console Group
« Reply #2 on: August 15, 2022, 10:22:03 PM »
Doesn't work... Best solution I have found is put a Call Pickup key of the consoles DN on the IP sets, then you can pickup a call ringing on LDN appearance... It is not great, but it works in many hotels.

Offline damyx

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Re: Attendant Console Group
« Reply #3 on: August 23, 2022, 09:45:45 AM »
Thank you for your help


 

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