Testing of MOH on 3300

[rgardeck]

Hello, I know this should be an easy one, but I just cannot seem to find the answer anywhere.
We have uploaded an MP3 file to the 3300 for MOH.
I simply want to play the file through one of our 6940 phones to see how it sounds.
Is there a special key or feature code I can use to play the MOH file?
I could easily do this with our old Inter-tel system, but I cannot find a way to do this on the Mitel.

[NEPhoneGuy]

Call your cell and hit hold?

[rgardeck]

Agreed, but nothing easier for a CFO who can't grasp that procedure?

[sarond]

There is a key called "Music" that you can program.

I think it may do what you want.

[VinceWhirlwind]

This reminds me of when people log service desk tickets asking if they have international dialling enabled or not.
I always wonder why they don't just dial internationally to find out.
 
Similarly, in this case, you can configure a music key on somebody's phone, or, you can just put a call on hold....

[acejavelin]

There is a key called "Music" that you can program.

I think it may do what you want.

This only works for MOH connected to the music port on the embedded ASU, it doesn't work for any other music source or file-based MOH... So basically it doesn't work for 99% of installs.

[Magpye]

There is a key called "Music" that you can program.

I think it may do what you want.

This only works for MOH connected to the music port on the embedded ASU, it doesn't work for any other music source or file-based MOH... So basically it doesn't work for 99% of installs.

It works for our vMCD with file based MOH

[acejavelin]

There is a key called "Music" that you can program.

I think it may do what you want.

This only works for MOH connected to the music port on the embedded ASU, it doesn't work for any other music source or file-based MOH... So basically it doesn't work for 99% of installs.

It works for our vMCD with file based MOH

Interesting... I have never tried it on a vMCD, only physical, and not for several years. Thanks for the info!

[johnp]

Background music only uses the default music source be it the MOH jack, Single line, IP stream or embedded. I was recently testing for a site that is virtual but wants some phone to play some radio traffic. Did my test on a controller but it was basically a sip ata connected to a viking rad-1a set up like a remote church dial in