Hi,
I have a customer that wants the following:
DID to nupoint with a press option to go to their MiCC IVR and use the ANI filter.
My issue is the caller ID is not being passed to the IVR from the nupoint as I used the Data Inspector program and it shows the transfer as blank/no ani sent.
However my tests directly to my set from the nupoint sends caller ID and if I point the DID to the IVR huntgroup, it then passes/ANI filters properly.
Anyone have any ideas? Thank you in advance.