Author Topic: No Hardware Identifier in License & Option  (Read 1968 times)

Offline gimitel

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No Hardware Identifier in License & Option
« on: November 17, 2010, 12:00:39 AM »
Guys,

In my previous topic i mentioned that when i want to retrieve license & options i received an error message "Hardware Identifier not correctly installed". I installed a second processor (E2T), Echo Cancellation & 4 Dual T1/E1 Card.

I installed the system ip configuration and all options. I have no error on the system.
The only thing is that i am getting the error mentioned above.
Remarkable is that in the menu of License & Options i cant see the Hardware Identifier number just above the password.

Can someone help me out why i cant see the Hardware Identifier number or why i am getting the"Hardware Identifier not correctly installed, License and Options can not be programmed "

Thanks alot  :)

Gimitel


Offline wiseguy

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Re: No Hardware Identifier in License & Option
« Reply #1 on: November 17, 2010, 08:07:31 AM »
Try licensing through the Software Installer Tool.


 

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