Need help - Time Controlled Function

[Labroy74]

Hi all,

I have programmed AA on a system that currently does not have day/night during hours after hours functions.  I have had a long hard look at it and I am assuming that I am missing a piece of programming as I was unsuccessful in making the system change between modes. Can you please provide complete programming steps to change between day and night programming?

[bojo387]

Here's a simple example:

ID   Name            Function   Repeated   Start day   Stop day   Execution date and time    Switch group
1   Day Mon-Fri     *85011    Enabled     Monday     Friday        08:30                               20
2   Night Mon-Fri   *85012    Enabled     Monday     Friday        17:30                               20

[Labroy74]

I can follow that bit easy enough, but what is the bit that decides where the phones ring? Is it just a switch position? I am going to run 24x7 AA except for Saturday morning, when I need the phones to just ring as they are at the moment. I can provide screenshots if you tell me what to get. I currently have the AA assigned on one trunk only for testing, but it is the same in Switch Position 1, 2, 3. I was assuming that the time control feature needs to change the switch position. Then there seems to be a permission set, which I may have worked out

[sarond]

Yes the time controlled function in the example is for switch positions.

So you need to have the CDE ring the AA at Switch Position 1 and your alternate destination at Position 2. Change your execution times to suit.

[Labroy74]

Is there a way to tell online what Switch Position the system is currently in?

[bojo387]

Configuration>Routing>Graphical View>Switch Group

[Labroy74]

Ok, I'm guessing that R3.0 doesn't do that. I've found a lot of things that it doesn't have! Can anyone add a link on how to upgrade system. The licences are up to date.

[bojo387]

So you are using AMS?

You can go to 3.1.7 in configuration manager to see the switch groups.

[Labroy74]

Yes,  I am using AMS for this system. I noticed that SW Grp 1 has changed from what I saw earlier. Still can't quite work out the correlation between the position, group and day night. What it seems, is there a 3 switch positions for each CDE, but I am unsure how that changes to switch group. I may have to admit defeat on this system! I haven't done a leader-led course, so Support doesn't want to know about it - even though we have quite a few of these systems installed and the qualified tech has left the company

[bojo387]

I hope you at least have the system documents even for R3.0. They will greatly help.

Re: your question on upgrading, the release notes for the new release usually have the hints and will state pre-requisites. One thing to note, when upgrading to a newer release (not HF or SP) you will need a license for that release.

[WilliamKristen]

 leader-led course, so Support doesn't want to know about it - even though we have quite a few

[Labroy74]

I have a Band Aid solution at the moment. It involves me changing the programming manually at the designated times at the moment. I am booked to do my course in February

[sarond]

Depends how Mitel want to be but if you're booked into the course a lot of times they will help you as they know you will get certified.

[havard_m]

Here's a simple example:

ID   Name            Function   Repeated   Start day   Stop day   Execution date and time    Switch group
1   Day Mon-Fri     *85011    Enabled     Monday     Friday        08:30                               20
2   Night Mon-Fri   *85012    Enabled     Monday     Friday        17:30                               20

Ok, I have done this, and the switch group changes from pos 1 to pos 2 at 17:30, but not back to pos 1 the next day?

Håvard

[bojo387]

Here's a simple example:

IDName         FunctionRepeatedStart dayStop dayExecution date and time    Switch group
1Day Mon-Fri  *85011 Enabled  Monday  Friday     08:30                            20
2Night Mon-Fri*85012 Enabled     Monday  Friday     17:30                            20

Ok, I have done this, and the switch group changes from pos 1 to pos 2 at 17:30, but not back to pos 1 the next day?

Håvard

It depends on which day you are talking about. It should switch during weekdays and be at position 2 from Friday but not back to SW pos. 1 on Saturday and Sunday in this example. It will switch to position 1 again on Monday.

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