We work around the requirement to add the digit by populating it on the MiCollab server, in MiCollab Client service configuratoin for the PBX NODE. My feeling on this application: It is free and it is not the best. It works, but it is not super intuitive. Make a mistake on saving a number and you have to clear the entire list of saved numbers and start again. There is a way to find the mistake in the text files in order to delete it, but that is kind of a pain to do. Yes I have had users make a mistake when saving numbers and support tickets were raised. I spoke to Mitel and suggested they add the ability to browse this text file as a personal contact type of thing, so the user can correct their own without deleting all of the entries...but it is a free app, so you can imagine how seriously they took my request. We also noticed the app adding extra outgoing digits when calling from call history. Good luck and please share your experiences with this app. I have it deployed to about 40 people at this time...I have 1000 more to roll out to, but I am hesitant for two reasons; one are these quirky behaviors and the second is the inability to package this in SCCM. We have tried to package it several times, and it doesn't package well. If anyone has accomplished this, please share!! Thanks