System: MiVoice Business
We currently have 4 SIP trunks licensed and configured, and occasionally staff mention offhand that they get the 'NO FREE TRUNKS' message when calling out. I want to chart how often this is happening so I can take it to management and convince them to purchase more.
Is there a way to have the system email when a specific maintenance log entry is generated (ie Maintenance\Warning Source: SIP_SSM_APP)?
Alternatively, I was thinking I could have a program log into the Mitel via the shell periodically and parse the maintenance logs; it can then send me an alert if it finds a match. However, I don't know if I can read these logs via the shell.
In this sub-forum, I see there's a sticky post for common shell commands, but what I found there doesn't appear to let me see maintenance logs (or if it does I didn't see it). I'm not sure if it's possible, but I wanted to check with you to see if there was some way it could work, as opposed to me having to log in every day to check the logs (trusting my colleagues to let me know every time it happens is not viable).
Cheers
