Author Topic: Intermittent Fast Busy tone for incoming call  (Read 968 times)

Offline HungryHippo

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Intermittent Fast Busy tone for incoming call
« on: October 01, 2019, 04:01:50 PM »
I cant determine if our BPX is the one having issue or our other sites PBX server. Both are using Mitel 3300 and everytime we received a call from Terminal B that it takes about 3 to 10 time for their calls to go through to Terminal A, I cant seem to replicate the issue. Congestion and State maintenance command dont show that all channels are being used on both server, congestion is showing no fault. And at the time the call is reported we here at Terminal A do a test call by using our internal phone and our cellphone to call the DID the calls being reported and we cant replicate the issue. We did 8 calls simultaneously at the same time and still cant replicate it. Im lost...


Online ralph

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Re: Intermittent Fast Busy tone for incoming call
« Reply #1 on: October 09, 2019, 09:19:19 AM »
What type of trunks?

Offline HungryHippo

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Re: Intermittent Fast Busy tone for incoming call
« Reply #2 on: October 10, 2019, 04:20:26 PM »
we are using PRI for both PBX, I believe its digital


 

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