jsnapp,
Just an FYI, FAC = Feature Access Codes. I'm not sure of Mitel's system defaults (As you CAN change the FAC's) but ours is:
DND Remote - *331
DND Remote Cancel - *332
So to activate the DND Remote I would dial *331 <Then your Extension number, Hunt Group number, etc.>
Then to cancel the DND Remote I would dial *332 <Then your Extension number, Hunt Group number, etc.>
You can certainly program the receptionist's buttons (You'll need two of em' for this though) to make it a simple "One Button Press", or a "Two Button Press" I guess in this case. One button to activate it, and the other to deactivate it.
Hope this helps.
Thanks,
-Iron
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I've got the codes, but apparently I don't know what goes after the code. I've tried hunt group and call flow mailbox number and neither one work.