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Author Topic: Turn off CID NAME  (Read 2359 times)

Offline evan631

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Turn off CID NAME
« on: October 07, 2010, 10:17:52 AM »
How can i turn off CID NAME on the 3300. 

We have a strange issue happening, where our provideris sending it out as well; and they are saying that since both are sending it out it is interfering with the calls.

Our problem is that when a call is placed there is dead air...then their voice echoes back.  If they hang up, and redial the call will go through.

Thanks for the help.

-Evan
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Offline Mitel100

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Re: Turn off CID NAME
« Reply #1 on: October 07, 2010, 11:44:51 AM »
This is a Class of Service option I think
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Offline evan631

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Re: Turn off CID NAME
« Reply #2 on: October 07, 2010, 11:55:25 AM »
thats what i thought, but could not find it.

COS on the trunk? or system options?
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Offline Mitel100

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Re: Turn off CID NAME
« Reply #3 on: October 08, 2010, 08:50:59 AM »
The COS option is 'Name Suppression on Outgoing Trunk Call'
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