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Author Topic: Cascade calling out - No message in system  (Read 961 times)

Offline kerric

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Cascade calling out - No message in system
« on: August 21, 2017, 10:54:44 AM »
Had a strange issue over the weekend with our cascade system. It just started calling out on its own at midnight. There was no incoming calls prior to the call-out event. There were no incoming calls between 9:35 Am (remote user access) the previous morning and the midnight event.


Anyone have any ideas as to a cause?
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Offline DND ON

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Re: Cascade calling out - No message in system
« Reply #1 on: August 21, 2017, 11:40:50 AM »
Were there any old messages in the mailbox that were neither saved or deleted? If so, the system would treat them as new messages and attempt notification again.
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Offline kerric

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Re: Cascade calling out - No message in system
« Reply #2 on: August 21, 2017, 11:42:07 AM »
Nope, mailbox was empty, all messages from the previous day had been deleted.
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